Why Arch

Why Arch Accident & Health

Arch Insurance’s Accident and Health division is part of Arch Capital Group Ltd. 

Our business stands on five pillars that combine to create a strong, robust accident and health division for Arch Insurance. Combined, these support us in our goal to become a valued, trusted provider of innovative and highly relative products to our customers. We do this by forging sustainable relationships through a digital experience with superior service and specialized capabilities.

1. Exceptional Customer Service

Our customer service team is regularly recognized for their outstanding support. In recent years, we won three American Business Awards®, two Stevie® Awards for Sales and Customer Service, and a Money.com recognition for the Best in Customer Service and Support.

2. Product and Service Innovation

Working with our underwriting and actuarial teams, we have the capability to design and deliver products and solutions that fulfill your requirements. We are on the forefront of insurance technology for accident and health products and continue to lead the way into the future.

3. Strategic Distribution

We have the people, processes and platforms to handle a variety of different distribution scenarios, ranging from the program relationship to broker relationships to direct to the customer. Our distribution relies on our technology and our experienced team to help our partners succeed.

4. Industry Leading Talent

The Arch Accident and Health team is made of industry veterans who have the knowledge and experience to provide you with proven solutions. Our leadership team averages 20+ years in the industry, and we have been recognized by the Business Intelligence Group with a Best Places to Work Award .

5. Technology Driven Edge

We consider technological aspects to every decision we make. An in-house development team keeps us on the cutting edge of technology. Our proprietary software allows us to manage every aspect of customer service in one interface – from setting up your organization’s account to closing a claim. With these tools, we can supply brokers, employers, and policyholders with everything you need.